What Is QuickBooks Error 108?
QuickBooks Error 108 is a banking-related error that can occur when QuickBooks Online has trouble connecting with your bank or when an important message or notification from your financial institution needs your attention.
When this error appears, QuickBooks may be unable to download or update your latest banking transactions. In many cases, the issue is related to a message, alert, security notification, or other action required on your bank’s website.
The good news is that Error 108 can often be resolved by signing in to your bank’s website, reviewing any notifications, and then updating the bank connection in QuickBooks.
What Causes QuickBooks Error 108?
Several situations can trigger QuickBooks Error 108, including:
- A new message or notification is waiting on your bank’s website.
- Your bank requires you to accept updated terms and conditions.
- A security alert requires your confirmation.
- Your bank requires additional verification.
- The bank’s website is temporarily unavailable.
- Your online banking credentials or connection need attention.
- QuickBooks is unable to communicate properly with your financial institution.
- Browser cache or cookies are interfering with the banking connection.
Symptoms of QuickBooks Error 108
You may experience the following symptoms when Error 108 occurs:
- QuickBooks displays an Error 108 notification.
- Bank transactions do not download into QuickBooks.
- Your bank account fails to update.
- QuickBooks cannot establish a connection with your financial institution.
- Banking information appears outdated.
- You are asked to take action on your bank’s website.
How to Fix QuickBooks Error 108
Solution 1: Sign In to Your Bank’s Website
The first step is to log in directly to your bank’s website using your usual online banking credentials.
After signing in, carefully look for:
- New messages
- Security alerts
- Notifications
- Terms and conditions
- Verification requests
- Account warnings
Read and complete any required actions. Then return to QuickBooks Online and try updating your bank connection.
Solution 2: Update Your Bank Account in QuickBooks
After checking your bank’s website, refresh the connection in QuickBooks.
- Sign in to QuickBooks Online.
- Go to All apps.
- Select Accounting.
- Choose Bank transactions.
- Select the affected bank account.
- Click Update.
- Wait for QuickBooks to complete the update.
Check whether your latest transactions are now available.
Solution 3: Check Your Bank’s Website for Alerts
Sometimes an alert may not be obvious when you first sign in to your bank account.
Open your bank’s website and check different sections for messages or notifications. You may need to acknowledge a security message, confirm your identity, or accept updated banking terms before third-party connections can work correctly.
Once you complete the required action, return to QuickBooks and update the account again.
Solution 4: Check Your Bank Login Information
Make sure you can successfully sign in to your bank’s website.
If your bank has recently changed its login process, password requirements, or security verification system, QuickBooks may require you to reconnect or update the connection.
Avoid repeatedly entering incorrect credentials, as this could cause your bank account to become temporarily locked.
Solution 5: Try a Private or Incognito Browser
Browser data can sometimes interfere with QuickBooks Online.
Try opening QuickBooks in a private or incognito browser window and sign in again. Then navigate to your banking section and update the account.
If Error 108 does not appear in private browsing, clearing your browser’s cache and cookies may help resolve the issue in your regular browser.
Solution 6: Check for Bank or QuickBooks Service Issues
Error 108 may occasionally occur because your financial institution or QuickBooks is experiencing a temporary service problem.
Check whether you can access your bank’s website normally. If the bank website is unavailable, wait until the service is restored before trying to update QuickBooks again.
You can also check QuickBooks’ service status for known interruptions.
Solution 7: Contact Your Bank
If you can access your bank account normally but Error 108 continues, contact your bank.
Ask whether:
- Online banking is experiencing an outage.
- There are restrictions on third-party connections.
- Your account requires additional verification.
- A security block is preventing QuickBooks from connecting.
- There are any pending notifications that could affect account connections.
Your bank can help determine whether the problem is originating from its online banking system.
Solution 8: Contact QuickBooks Support
If your bank confirms that everything is working normally and Error 108 continues, the issue may require further investigation by QuickBooks support +1-888-463-3385.
Before contacting support, keep your QuickBooks account information and the exact error message available. This can help support 1-888-463-3385 representatives diagnose the connection problem more efficiently.
How to Prevent QuickBooks Error 108
Although you cannot prevent every bank connection problem, these practices may reduce the chances of encountering Error 108:
- Check your bank’s website regularly for important notifications.
- Keep your online banking credentials up to date.
- Respond promptly to bank security alerts.
- Keep your browser updated.
- Clear outdated browser cache when necessary.
- Check QuickBooks and bank service status during connection problems.
- Avoid repeatedly entering incorrect banking credentials.
Conclusion
QuickBooks Error 108 can interrupt the connection between QuickBooks Online and your financial institution, making it difficult to download the latest banking transactions. The problem is often associated with a bank notification, security request, or other action that must be completed on the bank’s website.
Start by signing in directly to your bank, reviewing all notifications, and completing any required actions. Then return to QuickBooks and update the affected bank account. If the problem persists, try private browsing, check for service interruptions, and contact your bank or QuickBooks support.
By following these troubleshooting steps, you can identify the cause of Error 108 and work toward restoring your QuickBooks banking connection.
Frequently Asked Questions
1. What does QuickBooks Error 108 mean?
QuickBooks Error 108 generally indicates that QuickBooks is having trouble connecting to your bank or that an important message, alert, or action on your bank’s website requires your attention.
2. How do I fix QuickBooks Error 108?
Start by signing in to your bank’s website and checking for messages, alerts, verification requests, or updated terms. Complete any required actions, then return to QuickBooks Online and select Update in the Banking section.
3. Can a bank notification cause Error 108?
Yes. A notification or message from your bank may require you to take action before QuickBooks can successfully connect to the account. Check your bank’s website and complete any pending requests.
4. Will QuickBooks Error 108 delete my bank transactions?
Error 108 is primarily a bank connection problem. It does not normally mean that your existing QuickBooks transactions have been deleted. However, new transactions may not download until the connection issue is resolved.
5. What should I do if QuickBooks Error 108 keeps appearing?
First, confirm that your bank’s website is working and that there are no pending alerts or verification requests. Then update the bank connection in QuickBooks and try a private browser window. If the error continues, contact your bank and QuickBooks support for additional assistance +1-888-463-3385.
